IT Help Desk

Information Technology & Media Services

IT provides technical support services to students and employees at Kish. Whether you are in need of a password reset or a laptop laon, the IT team is here to help.

Media Services

​Media Services supports and facilitates the application of media technology and non-print media resources to support and enhance teaching, learning, and administrative services, as well as other campus activities and events. Media Services also provides faculty, students, and staff with a variety of technology resources, equipment and services to the campus community.

IT Help Desk and Media Services Hours:

For the most up to date hours, please visit the contact us webpage.

Staff and students are encouraged to go to myKC for further information.

Frequently Asked Questions

Why isn’t my class showing up in Brightspace by D2L?

Most likely it is because your instructor hasn’t activated the class yet. Contact your instructor.

I recently changed my KishID password and now I can’t connect to KishID wifi. How do I fix this?

Your devices store your passwords automatically. You need to make them forget the old password so you can reconnect with a new one. Follow these links for a quick walkthrough:
AndroidiPhone or iPadMac OS XWindows 7Windows 8Windows 10

How do I reset my password?

To reset your password, go here. You will need your KishID username, which can also be found on that page.


Do you have a laptop loan program?

Do you need a Chromebook or Laptop?  Contact the Kishwaukee College Help Desk at or 815-825-9888 for more information regarding our loan program or for assistance with technology questions. 

Is printing available on-campus?

Student printing from your personal device is located in the in the hall behind the library near room A1300 map.  If you have any questions please contact the IT Helpdesk. Instructions on how to print from personal device can be found here.

For any other assistance please call the Help Desk at 815-825-9888 or submit a ticket at

Contact Information

Office: A1252

Media Services
Office: A1252